Dear Customers in Italy,
Please be advised that due to operational issues with the ID system recently introduced by the Italian authorities, shipments handled by Japan Post, including EMS and ePacket Light, are currently experiencing delays at local airports in Italy after departing Japan. However, please note that some packages are still arriving within the usual delivery time.
If you require faster delivery, please select "Best Way" as your shipping method when placing your order.
Orders placed using the "Best Way" option will be shipped via DHL, FedEx, or UPS.
Please note that all shipments using the above services will be made under DAP (Delivered at Place) terms. Any applicable customs duties, import taxes, Value Added Tax (VAT), and customs clearance fees will be the responsibility of the customer.
We sincerely apologize for any inconvenience this may cause and greatly appreciate your understanding and cooperation.
Thank you very much for shopping with us!
Thank you so much.

Dear Customers in Germany.
Please be advised that effective November 1, 2026, shipping services handled by Japan Post, including.
EMS and ePacket Light, will no longer be available for shipments to Germany.
Therefore, when placing your order, please select "Best Way" as your shipping method.
Orders placed using the "Best Way" option will be shipped via DHL or FedEx.
Please note that all shipments will be made under DAP (Delivered at Place) terms. Any applicable customs duties, import taxes, VAT, and customs clearance fees will be the responsibility of the customer.
We apologize for any inconvenience this may cause and sincerely appreciate your understanding and cooperation.
Thank you for shopping with us!.
Thank you so much.